Uncategorized
User Experience
IIA User Experience Working Group
Expert Panel:
Morgan McKeagney – Managing Director, iQ Content – Chairman
Fiona Murphy – Managing Director, Frontend
Joshue O’Connor – Senior Accessibility Consultant, National Council for the Blind
Matthew Ovington – Principal and Director, Open Interface
Donal Rice – ICT Coordinator, National Disability Authority
Agenda:
Session 1: 14:00 – 14.30
14.00 – 14.15: Accessibility: the Business Case
14.15: 14.30: Accessibility Q&A and Panel Discussion
Session 2: 14.30 – 15:00
14.30 – 14.45: Usability: the Business Case
14.45 – 15.00: Usability Q&A and Panel Discussion
Session 3: 15:00 – 15.30
15.00 – 15.15: Accessibility: the Business Case
14.15: 14.30: Accessibility Q&A and Panel Discussion
Session 4: 15.30 – 16:00
15.30 – 15.45: Usability: the Business Case
15.45 – 16.00: Usability Q&A and Panel Discussion
Accessibility: the Business Case (Sessions 1 & 3)
Presented by Donal Rice, ICT Accessibility Coordinator, National Disability Authority
Overview:
Web accessibility – the provision of equal online access for all web users – is becoming increasingly important for website owners. This talk provides an introduction to accessibility, and outlines the legal and business imperatives for making your website accessible.
Key topics that will be addressed include:
• What is accessibility
• Why does it matter
• The legal landscape
• Benefits of accessibility
• How to get started
This presentation will be followed by a 15 minute Q&A and discussion session, giving you the opportunity to address your accessibility questions to the expert panel.
Usability: the Business Case (Sessions 2 & 4)
Presented by Fiona Murphy of Frontend and Matthew Ovington of Open Interface
Overview:
Good usability is good business: the more usable your website is, the better it’ll perform. This talk provides an introduction to web usability, and outlines practical steps you can take to make your website more usable and more effective.
Key topics that will be addressed include:
• What is usability
• Why does it matter
• Examples of good and bad practice
• Practical steps you can take to make your site more usable
This presentation will be followed by a 15 minute Q&A and discussion session, giving you the opportunity to address your usability questions to the expert panel.
Expert Panel Biographies
MORGAN MCKEAGNEY iQ Content – Managing Director
Morgan is co-founder and Managing Director of iQ Content Ltd, a leading usability and accessibility consultancy based in Dublin. Morgan is also Vice Chairman of the IIA and founder and Chairman of the IIA’s User Experience Working Group.
At iQ Content, Morgan has led high-profile usability projects for clients such Vodafone, Deloitte, Tourism Ireland, the National Disability Authority and the Dept of the Taoiseach. He has also been instrumental in directing the company’s business strategy, research efforts, and day-to-day operations.
Morgan is a expert in web strategy, content management, eGovernment and user experience, subjects on which he has written and presented extensively, in both Ireland and the U.K.
FIONA MURPHY Frontend – Managing Director
Fiona is a co-founder and Managing Director of Frontend.com, Ireland’s longest established usability and accessibility consultancy. Over the years Frontend have established an impressive blue chip client list in Ireland and across Europe including Barclays Bank, Reuters, AIB, Rabobank, O2, Vodafone, BBC, Unilever, Diageo, Symantec, Bank of Ireland and Hewlett Packard.
Having worked with the National Disability Authority in the development of the NDA accessibility guidelines (www.accessIT.nda.ie), Frontend also has extensive experience in accessibility. They have worked with numerous clients in both the public and private sector in the development and deployment of their accessibility strategies.
With an MA in Interactive Multimedia from the RCA in London (specialising in user interaction), Fiona also has a Design degree from the NCAD and diploma in Strategic Marketing. With over 15 years experience Fiona has extensive knowledge of Usability, User Centred Design and Strategic Consultancy.
JOSHUE O’CONNOR National Council for the Blind – Senior Accessibility Consultant
Joshue O’Connor, Senior Accessibility Consultant, National Council for the Blind (www.cfit.ie)
Joshue O Connor is Senior Accessibility Consultant with NCBI CFIT (Centre For Inclusive Technology).
CFIT is an integrated unit of the NCBI (National Council For The Blind of Ireland) and promotes NCBI’s objective of working for the full inclusion of people with vision impairment within Irish society. CFIT is a not-for-profit organisation and provides expert advice to help ensure that all technology devices – which are commonplace and essential for full inclusion in contemporary society – are accessible to all.
Josh has a background in Graphic Design, Web Development and New Media Training. Through IT training and working with people with disabilities he then got involved in accessibility. He is skilled in the development of accessible websites and understands the diversity of user requirements.
MATTHEW OVINGTON Open Interface – Partner and Director
Matthew Ovington is a founding partner with Open Interface Ltd, an online consultancy specialising in the development of effective, easy to use, intuitive websites. Matthews areas of expertise include
accessibility and user centric design and testing methodologies.
Matthew works with a large number of public sector bodies on eGovernment projects including reachservices (the Public Service Broker), Vodafone, The Irish Times, Enterprise Ireland, Forfás, and numerous Departments
and Local Authorities.
Matthew has a M.Sc. from Trinity College, Dublin in Geographical Information Systems (GIS). Asides from accessibility and the web, Matthew is interested in accessibility in relation to mapping and the
built environment.
DONAL RICE National Disability Authority – ICT Accessibility Coordinator
Dónal Rice is the ICT Accessibility Coordinator with the Excellence through Accessibility Award scheme at the National Disability Authority. He provides advice to public sector organisations on how to make their websites and ICT services more accessible for people with disabilities. He has responsibility for the NDA IT Accessibility Guidelines, http://accessit.nda.ie. These guidelines cover accessibility in 4 main ICT areas, namely the web, applicatiion software, telecomms and public access terminals.
Dónal has worked on numerous public services websites and eGovernment projects, including the Dublin City Public Library website and the Oasis project.