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NEW BUSINESS MANAGERS FOR EGAIN ANNOUNCED
eGain Communications, provider of customer service and contact centre software to the Global 2000, has announced the appointments of Natalie Aitken and Paul Caveller to the roles of Business Manager. Based at eGain’s EMEA headquarters in Slough, they have the remit to develop eGain’s proven track record in providing the financial, retail, travel and outsourcing sectors with knowledge-powered, multi-channel, customer service solutions that improve operational efficiency and customer retention. www.egain.com