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MONSTER RECEIVES EGAIN`S 2003 SERVICE LEADERSHIP AWARD
eGain Communications has announced that Monster has received the eGain Service Leadership Award for 2003 in the category of email customer service. The eGain Service Leadership Award recognises companies that provide exceptional and innovative service to their customers using the company`s solutions for customer service management. Using eGain`s solution, Monster handled an average of 55,000 emails per month over the last 3 years, with a turnaround time of under one business day. www.eGain.com