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LAW FIRM L.K. SHIELDS USES DIGITAL DICTATION TECHNOLOGY
LK Shields, one of the larger law firms in Ireland, has used digital technology to radically change how the company shares information between solicitors and their support staff. They have moved from analogue dictaphone tapes to the digital WinScribe solution provided by Abacus Systems. L.K. Shields, Solicitors was founded in 1988 and now boasts more than 100 employees. WinScribe allows users to dictate from any touch-tone or mobile phone anywhere in the world or from any multimedia PC connected to the office network. Within seconds, the users’ communication will be in the hands of word processing personnel, who may view their entire workload to see which job must be completed next. Previously solicitors tended to record until the tape was full before handing this to the secretarial staff. However, it was difficult to prioritise letters, only one secretary could handle each tape at a time and remote working was not feasible. www.WinScribe.com or www.lkshields.ie